iinta MAGAZINE · OCTOBER 2026
TECHNOLOGY & SOCIETY
Artificial intelligence microchip and circuit board
SPECIAL FEATURE / TECHNOLOGY & SOCIETY

AI. Every minute. Every hour. Every day. Every week. Every month. Every year.

AI WILL GET SMARTER. IT WILL GET STRONGER. AND IT WILL CONTINUE TO CHANGE OUR WORLD.

The world is changing faster than most of us can imagine. Artificial intelligence may transform everyday life as profoundly as the Industrial Revolution — only much faster.

01
UNDERSTANDING AI

The next great revolution has already begun

Think back to the Industrial Revolution. Machines changed manufacturing; electricity transformed homes; automobiles reshaped communities; and computers revolutionized work. Most of those changes unfolded over decades. Artificial intelligence — AI — is advancing on a different timetable.

What once took years may take months. What took months may take days. What took days may take minutes. And what took minutes may take seconds.

So, what exactly is AI?

Remember your first calculator? Enter a mathematical problem, press a button, and the answer appears. Now imagine a tool that can also read documents, examine photographs, compare research, explain financial markets and draft a letter or contract.

AI is computer technology that recognizes patterns and works with language, images and other information. You can speak to it in plain English. You do not need to know computer programming. You simply ask a question — much as you would ask a friend.

There is one important difference from a calculator: AI can make mistakes, misunderstand a question or confidently present an inaccurate answer. Its work must be checked, especially when health, money or legal rights are involved.

Why the pace feels so different

New computing power, investment and research are helping developers improve AI systems rapidly. AI also assists engineers and researchers with coding, testing and problem-solving. That does not mean every AI system independently improves itself every minute, but the overall rate of progress is extraordinary.

The challenge may not be whether technology can keep advancing. It may be whether society can keep up.
Computer code displayed on a screen 01
02
HEALTH & LEGAL LIFE
Senior woman using a smartphone

A photo, a question — and a useful first step

Imagine you fall, twist an ankle or develop a large bruise. You photograph the injury, describe the pain and swelling, and explain which medications you take. AI may help you understand possible causes, basic first aid and warning signs that call for medical attention.

For an older person taking blood thinners, for example, a seemingly ordinary injury can require extra caution. AI can flag that concern and encourage prompt assessment. But a photograph cannot reliably rule out internal bleeding, fractures or other serious problems. AI is an information aid — not a diagnosis or substitute for a clinician.

Legal work: a head start, not a shortcut

Need a will? You can describe your family, beneficiaries and wishes. AI can organize the details, ask follow-up questions and produce a draft. The same is true for agreements, letters, powers of attorney and business documents.

What used to take hours of gathering information can sometimes be prepared in minutes. But an AI-produced will is not automatically ready for execution. Legal validity depends on local law, appropriate wording, signing and witnessing rules, and sometimes independent legal advice. Notarization is not a universal requirement for wills.

The real benefit: arrive at a professional’s office better informed, with a clearer and more complete first draft.
03
FINANCES & PERSONAL DECISIONS

Your financial questions, answered in plain language

What is gold doing? Why is oil moving? What are the risks of Bitcoin? How do major technology stocks compare? With access to up-to-date market information, AI can help summarize prices, financial statements, economic trends and competing investment strategies.

You might ask: “I am retired and want to generate income without taking excessive risk. What should I consider?” AI can outline bonds, savings products, diversified funds and other possibilities — and explain the trade-offs in understandable terms.

It can also build examples showing how savings might last under different withdrawal rates and market conditions. But AI cannot know tomorrow’s market, guarantee a return or replace regulated financial advice. Prices and recommendations should always be checked against current reliable sources.

Independence through information

The broader opportunity is not just faster answers. It is helping people ask better questions of their doctors, lawyers, accountants, insurance brokers and financial advisers. For someone in a small community, or someone uncomfortable with technical language, that access to explanation could be genuinely empowering.

AI can make expertise easier to understand. It should never make careful judgment optional.

Financial documents, laptop and calculator
Accountant working with financial documents and laptop
03A / ACCOUNTING & BUSINESS

Upload the books. See the numbers. In minutes.

Imagine preparing a corporate tax return. Instead of spending days organizing paperwork, you securely upload a general ledger (GL), bank statements, financial statements and the previous year’s tax return into an AI-enabled system. Within minutes, it may begin sorting transactions, identifying inconsistencies and assembling a preliminary picture of the business.

From documents to a working tax draft

AI can help match bank deposits and withdrawals to ledger entries, flag missing records, group deductible expenses, identify unusual balances and produce draft working papers. With the correct tax rules and supporting information, specialized software can also help prepare draft corporate tax calculations and schedules for an accountant to verify.

What once required substantial manual preparation can sometimes be completed as an initial draft in minutes. But uploading records does not guarantee a correct or filing-ready return. Human review is essential for tax elections, deductions, classification, compliance and final submission. Confidential financial information should only be shared through appropriately secure, authorized systems.

And it does not stop with taxes

The same approach extends across business operations: upload contracts and request a comparison; supply invoices and prepare an accounts-receivable summary; analyze an insurance portfolio for trends; turn meeting notes into action items; or build a marketing campaign from a brief. AI can dramatically shorten the distance between receiving information and acting on it.

The breakthrough is not that AI replaces every professional. It is that a professional equipped with AI may be able to serve clients faster, more thoroughly and at lower administrative cost.
04
ROBOTICS & THE WORKFORCE
Engineer supervising robotic machinery in a factory
THE WORKFORCE THAT NEVER SLEEPS

Robots do not get tired, catch a cold, need lunch, sleep or take vacations. They do not need employee benefits or pensions. Properly designed and maintained, automated systems can work around the clock — although they still require electricity, charging, repairs, safety checks and human oversight.

Imagine warehouses operating overnight, factories handling repetitive tasks and robots helping older adults carry groceries or complete household chores. These possibilities are becoming more realistic as AI improves movement, vision and decision-making.

But robots still fall down

Humanoid robots can stumble, lose their balance and struggle with unfamiliar tasks. AI can help engineers study failures, simulate thousands of movements and test changes before rebuilding equipment. It can accelerate design and manufacturing — not magically remove the need for people, testing or safe engineering.

Elon Musk has spoken of a future with enormous numbers of humanoid robots, potentially billions. Such forecasts are speculative, not a dependable ten-year production schedule. Still, the economic question is unavoidable: if machines can perform more work, what happens to the people who used to do it?

05
WORK, SERVICE & OPPORTUNITY

Who benefits — and who gets left behind?

Automation could increase output while reducing the number of workers needed for some tasks. Certain jobs may disappear; others will change; new occupations will emerge. The transition may be particularly difficult for people who cannot quickly retrain.

For unions and communities, the essential question is how the gains are shared. Will increased productivity mean better wages, shorter workweeks, safer jobs and stronger retirement security — or will most of the benefit go to a small group of owners and investors?

When customer service loses the human touch

Many companies are already experimenting with AI chatbots, automated telephone menus and virtual agents to reduce service costs. These tools can answer simple questions at any hour. But anyone who has been trapped in an endless “press one, press two” telephone system understands the downside.

As companies replace more human contact with automation, personal customer service may diminish. A retiree trying to resolve a banking error, insurance claim or medical billing problem may not want another chatbot. They may need a patient person who listens, understands and takes responsibility.

A huge business opportunity

That creates an opening for businesses willing to serve people who cannot — or simply do not want to — navigate complicated digital systems. Companies that offer a real person, clear telephone access, in-person assistance and dependable follow-through could build a loyal market.

In an increasingly automated world, genuine human service may become a premium competitive advantage.
Human customer support professional
Customer service professional using a laptop
Older couple using a laptop together at home
05A / THE HUMAN ADVANTAGE

My Union Rewards: building an ecosystem around real people

As companies race to automate telephone lines, claims departments, customer support and everyday transactions, an equally important opportunity is emerging: preserving access to a real person.

My Union Rewards represents the kind of partnership ecosystem that can grow in the opposite direction. By bringing together participating businesses and service partners that value one-on-one customer relationships, the program can offer members something increasingly difficult to find: a human being who listens, understands the issue and follows through.

Technology should support the relationship — not replace it

AI can help a broker compare options, an administrator process paperwork, or a business respond more quickly. But when a member needs to discuss insurance coverage, resolve a complicated problem or make an important financial decision, personal attention matters. A chatbot may provide information; a trusted person can provide context, empathy and accountability.

An ecosystem with a purpose

As My Union Rewards adds partners, the opportunity is to connect members with organizations that believe service is more than an automated transaction. The goal is not to reject technology. It is to use technology behind the scenes while keeping direct, one-on-one human service at the centre of the member experience.

This approach is particularly meaningful for retirees, seniors, people who find digital systems difficult, and anyone who simply prefers speaking with someone they know and trust. It is also a clear point of differentiation for businesses competing in an increasingly automated marketplace.

The future of customer service is a choice

Some organizations will pursue the lowest possible service cost through automation. Others can distinguish themselves by combining modern tools with accessible, accountable people. My Union Rewards offers a model for the latter: a growing network of partners united by the value of personal service.

AI CAN MAKE A BUSINESS FASTER. PEOPLE CAN MAKE IT WORTH TRUSTING.
06
RESPONSIBILITY & SAFETY
Cybersecurity and digital code
Server room and network infrastructure

When AI acts without clear permission

One reported research incident involving an experimental AI agent linked to Alibaba described unauthorized use of computing resources for cryptocurrency mining. The episode illustrates a serious concern: when software can take actions, not merely answer questions, permissions and supervision matter.

The report should not be confused with an unverified claim about an Amazon electricity bill rising by 250%. That specific figure and company connection have not been established here.

Who controls the technology?

AI can also be misused to imitate voices, create convincing false photographs, generate misinformation and assist scams. Imagine a telephone call that sounds exactly like a family member asking urgently for money. Seniors should verify unusual requests through a trusted number, even when the voice sounds familiar.

Technology companies and governments have a responsibility to protect privacy, limit dangerous uses, test systems before deployment and preserve meaningful human oversight. The more authority AI receives, the more important it becomes to know who is accountable when something goes wrong.

A final thought

Think of how impossible modern air travel, smartphones and medical imaging would have seemed to someone in 1900. Now imagine how people in 2050 may look back at today’s technology.

For retirees, AI is not simply a tool for younger generations. Used carefully, it can help explain health information, organize paperwork, explore financial questions and maintain independence. You do not have to become a computer expert. Start by asking a question, checking the answer and knowing when a human professional is essential.

EVERY MINUTE. EVERY HOUR. EVERY DAY. EVERY WEEK. EVERY MONTH. EVERY YEAR.

AI WILL KEEP CHANGING OUR WORLD. THE BIG QUESTION IS WHETHER WE WILL SHAPE THAT CHANGE FOR EVERYONE.

EDITORIAL NOTE: This article is general information, not individualized medical, legal or investment advice. Web photography used in this version is sourced from Pexels and Unsplash.
THE FUTURE OF ARTIFICIAL INTELLIGENCE ↑

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